General Terms and Conditions (GTC)
of Angelina Hordt, Harzstr. 11, 90491 Nuremberg, Germany, hereinafter referred to as the "Seller"
for contracts concluded via the online shop at angelsign.shop
Status: May 1, 2026
§ 1 Scope and Definitions
(1) These General Terms and Conditions apply to all contracts concluded between the Seller and the customer, hereinafter referred to as the "Customer", via the online shop at angelsign.shop.
(2) The version of these General Terms and Conditions valid at the time of the order shall apply.
(3) Deviating terms and conditions of the Customer shall not apply unless the Seller expressly agrees to their validity in writing.
(4) A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.
(5) The Seller sells exclusively to consumers. Orders from businesses, traders, or commercial resellers are not accepted.
§ 2 Conclusion of Contract
(1) The presentation of products in the online shop does not constitute a legally binding offer, but a non-binding invitation to the Customer to place an order.
(2) The Customer may place products in the shopping cart without obligation and correct their entries at any time before submitting the binding order.
(3) By clicking the final order button, for example "Pay now", "Buy now", "Place Order", or an equivalent button clearly indicating a payment obligation, the Customer submits a binding offer to purchase the goods contained in the shopping cart.
(4) After receipt of the order, the Seller will send the Customer an automatic confirmation of receipt by email. This confirmation does not yet constitute acceptance of the Customer’s offer.
(5) The contract is concluded only when the Seller expressly accepts the order by sending an order confirmation or when the goods are shipped to the Customer.
(6) If the ordered goods are unavailable, the Seller will not accept the order. In this case, no contract is concluded. The Customer will be informed without undue delay. Any payments already made will be refunded promptly.
(7) The Seller does not permanently store the contract text after conclusion of the contract in a way that is accessible to the Customer via the website. The Customer will receive the order data, these General Terms and Conditions, and further contractual information by email.
(8) The contract language is English.
§ 3 Prices and Shipping Costs
(1) All prices stated in the online shop are final prices in euros and include the applicable statutory value-added tax, unless otherwise stated.
(2) Shipping costs are not included in the product prices unless free shipping is expressly offered.
(3) Any applicable shipping costs will be clearly displayed to the Customer during the ordering process before the order is submitted.
(4) The Customer shall bear the shipping costs unless the Seller offers free shipping.
§ 4 Payment Terms
(1) The available payment methods are displayed to the Customer in the online shop and during the checkout process.
(2) Payment methods may include, depending on availability:
Advance payment by bank transfer
Shopify Payments
PayPal
Klarna
Credit card
Apple Pay
Google Pay
Shop Pay
Other payment methods displayed during checkout
(3) If the Customer selects advance payment by bank transfer, the Seller will provide the bank details in the order confirmation. The invoice amount must be transferred to the Seller’s account within 7 calendar days.
(4) In the case of advance payment, the delivery period begins on the day after the full payment amount has been credited to the Seller’s account.
(5) If a payment service provider is used, the payment will be processed via the respective payment service provider. The terms and conditions of the respective payment service provider may apply in addition.
(6) If the Customer defaults on payment, the Seller is entitled to claim statutory default interest.
(7) The Seller reserves the right to claim further damages caused by default.
§ 5 Delivery, Delivery Area, and Delivery Times
(1) Delivery is made to the delivery address provided by the Customer during the ordering process.
(2) The available delivery countries are displayed in the online shop or during the checkout process.
(3) Unless otherwise stated in the product description or during checkout, the delivery time within Germany is usually 7 working days from conclusion of the contract.
(4) In the case of advance payment, the delivery time begins on the day after the full payment amount has been credited to the Seller’s account.
(5) Delivery times to countries outside Germany may vary and will be displayed separately during the ordering process where applicable.
(6) If delivery of the goods fails due to circumstances for which the Customer is responsible, the Customer shall bear the reasonable costs incurred by the Seller as a result. This does not apply if the Customer effectively exercises their right of withdrawal.
(7) The Seller is entitled to make partial deliveries if this is reasonable for the Customer. The Customer will not incur any additional shipping costs as a result of partial deliveries.
(8) If the Seller is unable to deliver the ordered goods through no fault of their own because a supplier fails to fulfill its contractual obligations, the Seller may withdraw from the contract. In this case, the Customer will be informed without undue delay and any payments already made will be refunded promptly.
§ 6 Retention of Title
The delivered goods remain the property of the Seller until the purchase price has been paid in full.
§ 7 Transfer of Risk
If the Customer is a consumer, the risk of accidental loss and accidental deterioration of the goods passes to the Customer when the goods are handed over to the Customer or to a recipient designated by the Customer.
§ 8 Consumer Right of Withdrawal
(1) Consumers have a statutory right of withdrawal.
(2) Details of the right of withdrawal, including the withdrawal period, the consequences of withdrawal, and the model withdrawal form, are provided in the Seller’s separate withdrawal policy.
(3) The withdrawal policy is made available to the Customer before conclusion of the contract and is accessible on the Seller’s website.
(4) The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for whose manufacture an individual choice or decision by the consumer is decisive, or goods that are clearly tailored to the consumer’s personal needs. This applies in particular to personalized, customized, or engraved jewelry.
(5) The right of withdrawal expires early in the case of contracts for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery. This may apply in particular to sealed earrings, ear studs, piercing jewelry, or body jewelry with hygienic sealing.
§ 9 Warranty for Defects
(1) The statutory warranty rights apply.
(2) The Seller does not provide any additional guarantee unless such a guarantee has been expressly given in writing.
(3) Any manufacturer guarantees remain unaffected.
(4) The Customer is requested to report obvious transport damage to the delivery service provider as soon as possible and to inform the Seller accordingly.
(5) Failure to report transport damage does not affect the Customer’s statutory warranty rights. However, reporting such damage helps the Seller assert claims against the delivery service provider.
§ 10 Liability
(1) The Seller is liable without limitation for damages arising from injury to life, body, or health caused by an intentional or negligent breach of duty by the Seller, a legal representative, or a vicarious agent of the Seller.
(2) The Seller is also liable without limitation for damages caused intentionally or by gross negligence.
(3) In the event of a slightly negligent breach of essential contractual obligations, the Seller’s liability is limited to the typical and foreseeable damage.
(4) Essential contractual obligations are obligations whose fulfillment is necessary for the proper performance of the contract and on whose compliance the Customer may regularly rely.
(5) In all other cases, liability is excluded.
(6) Liability under the German Product Liability Act and liability based on an expressly assumed guarantee remain unaffected.
§ 11 Dispute Resolution
(1) The Seller is not willing and not obligated to participate in dispute resolution proceedings before a consumer arbitration board.
(2) The statutory rights of the Customer remain unaffected.
§ 12 Final Provisions
(1) The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods.
(2) If the Customer is a consumer and has their habitual residence in another country, the mandatory consumer protection provisions of that country remain unaffected.
(3) The place of jurisdiction is determined by the applicable statutory provisions.
(4) Consumers with residence in another EU Member State may also bring legal proceedings at their place of residence where legally permitted.
(5) If individual provisions of these General Terms and Conditions are or become invalid, the validity of the remaining provisions shall remain unaffected.
(6) The invalid provision shall be replaced by the applicable statutory provision.